Billing & Payments

Due Dates

Payment for a utility service is due upon receipt and past due 10 days from the billing date. A 10% late penalty is charged for payments received after 5 pm on the 10th of the month.

Transaction Fees

The company that the Cleveland Municipal Authority uses to process payments charges transaction fees for the following types of payments:

  • Online & Phone
  • In-Person

Payment Options

  1. Draft
  2. Lobby
  3. Mail
  4. Online
  5. Phone

Automatic Bank Draft

Your bank can automatically pay your utility bill. With your approval, we can send the amount of your bill to your bank each month and your bank can withdraw the amount of the bill directly from your checking or savings account. This withdrawal is made between the 5th and the 10th and depends on how the days fall in the month.

Get Started

Come into our office and pick up the authorization form and return it, along with a voided check to our office at 105 West Caddo or mail it to:
Cleveland Municipal Authority
P.O. Drawer 190
Cleveland, Ok. 74020

Note: The Cleveland Municipal Water Authority is unable to accept auto-withdrawals from a personal account via an online transaction or e-check payment at this time. We apologize for any inconvenience that this may cause. If you have any questions, please call (918) 358-3506 or submit our online contact form.